VUI Designer

Tulsa, OK 74103

Posted: 08/27/2020 Employment Type: Contract Job Category: IT Job Number: 5953

Job Description


VUI Designer

Description


The VUI (Voice User Interface) Designer will drive the creation of voice user interfaces, including flows and personas in both speech and DTMF scenarios for the new generation of world-class voice applications.

Responsibilities
  • Communicating with customers and stakeholders – gathering the requirements, understanding the goals and platform capabilities
  • Design and ongoing ownership of VUI workflows, DTMF and speech integration, and overall caller experience
  • Working closely with the development team to ensure high quality of UX and VUI throughout the implementation
  • Presenting overall UX / VUI vision and strategy to stakeholders and other teams
  • Interfacing with external agencies to successfully utilize and incorporate their deliverables
  • Creating clear acceptance criteria for successful implementation and delivery of the designed VUI, helping QA team to develop a test plan ensuring outstanding VUI usability and quality

Requirements and Preferred skills:
  • 3+ years BOT Experience
  • 4+ years UX / UI experience
  • 3+ years experience with Voice / DTMF applications (VoiceXML based)
  • Whiteboard experience

Desirable Skills
  • SaaS experience
  • Web design experience

Education
  • Associate degree in technology related field.
  • In lieu of degree, may consider additional directly-related experience.
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