Storage Analyst

Tulsa, OK 77042-3706

Posted: 11/16/2018 Employment Type: Contract Job Category: IT Job Number: 4720

Storage Analyst

Description:
Information Technology Infrastructure and Engineering provides technical support and services to the companies global  environment. 

Responsibilities: 
The Storage Analyst will provide technical expertise for all aspects of a global Storage environment. The analyst will be a contributing member of the Storage and Backup Team and may be responsible for: 
  • Management and sustainability of NetApp, IBM, Data Domain, Pure Storage and VMAX storage systems across the globe, including installation, configuration, management and support of new and existing systems. 
  • Management and monitoring of Veritas NetBackup and Commvault backup systems across the globe, including installation, configuration, management and support of new and existing systems. 
  • Management of AWS EBS, AWS S3, Azure Disk and Azure Blob storage environment across the globe, including configuration, management and support of new and existing systems. 
  • Day to day activities include provisioning storage, troubleshooting ticket queues, managing projects to meet customer requirements, monitoring replication sessions and backups, performing migrations and improving process and procedures. 
  • Operations, maintenance, technical refresh planning and implementation, tools rollout, Level 1/2/3 support, finance, service management and reporting and continual service improvement. 
  • Implementing, documenting and supporting disaster recovery solutions. 
  • Provide key technical data including, but not limited to, capacity planning, implementation, configuration, and usage reporting. 
  • Monitor log files, performance issues, and the production environment for mission critical systems. 
  • Participate in After-Hours rotation for the global Storage environment. 
  • Develop and promote standard operating procedures. 
  • Engaging in continuous learning to stay abreast on new and emerging technologies that relate to the storage environment. 
  • Conducting audits of storage systems to ensure compliance with established standards, policies, and configuration guidelines. 
  • Being available to perform tasks outside normal business hours and on weekends as well as being on call. 

Basic/Required: 
  • Legally authorized to work in the United States. 
  • Proficiency in the English language and reading comprehension. 
  • Basic knowledge of storage technologies, design and architecture. 
  • Basic knowledge of server technology, design and architecture. 
  • Basic knowledge of network theory, design and architecture. 

Preferred: 
  • Knowledge and demonstrated experience with scripting. 
  • Knowledge and experience with storage technologies in NetApp, IBM, Dell EMC, Pure Storage, Veritas and Commvault with features including: 
  • SAN 
  • NAS 
  • NFS 
  • CIFS 
  • SVC 
  • Ability to work effectively across time zones and geography. 
  • Ability to apply solutions, technology and products to a project or business opportunity. 
  • The ability to effectively instruct others on how to complete a task or activity. 
  • Ability to work effectively and add value in a team environment. 
  • Minimum of 3 years of consecutive operating experience with storage environment including architecture, diagnostics, troubleshooting, monitoring, configuring, and problem solving
     

 
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