Sales Support

Plano, TX 75024

Posted: 06/28/2019 Employment Type: Direct Hire Job Category: Sales & Marketing Job Number: 5248

Sales Support Analyst- Full Time

We are looking for a Junior to Mid-Level Business Professional who is wanting a career path within Sales, or to further their Sales experience. This is a great opportunity to learn our business and Cloud Technology Platform from the ground up. We offer plenty of upward mobility within our organization and a wonderful support team. The position of the Sales Support Analyst is of great value to our current Executives and growth of generating revenue.

Core Functions
  • Provide daily comprehensive support for Senior Sales Executive and engage with customers to set up new accounts, answer questions, and resolve complaints.

Details of Functions:
  • Develops clear and effective written proposals/quotes for current and prospective clients.
  • Works in partnership with a team to coordinate implementation of new clients and the addition of company services to existing clients.
  • Participates in client and carrier strategic planning processes including establishing specific processes and reports, creating process manuals and inputs and ensuring accurate installation of data into the company system.
  • Collaborates and acts as a liaison with clients and carrier partners to assist with problem resolution and trouble shooting.
  • Coordinates and assists with client, prospect and carrier meetings, in person or via conference call, and prepares materials, agendas and presentations.
  • Assists in facilitating the execution of contracts to ensure compliance.
  • Coordinates sales effort with sales management and operations.
  • Supplies management with oral and written reports on client needs, problems, interests, competitive activities, and potential for new product and services.
  • Keeps well-informed of product applications, market conditions, competitive activities, and trends through the reading of pertinent literature and consulting with management
  • Participates in conventions and trade shows
  • Accountable for providing exceptional customer service, ongoing customer delivery, and client satisfaction.

  • Proficiency in using Microsoft Office Suite applications
  • Demonstrate aptitude for problem-solving; ability to determine solutions for clients (consultative sales approach)
  • Must be results-orientated and able to work both independently and within a team environment
  • Must possess excellent  verbal and written communication skills

  • Must possess an undergraduate degree
  • Must be willing to Travel on occasion to client sites (some overnight may be required)
  • Ability to work autonomously and manage time efficiently in order to meet client deadlines by effectively handling multiple tasks, prioritizing deadlines appropriately and remaining flexible
  • Self-motivated to learn more about the business and is proactive in personal development
  • Insurance experience/knowledge is a plus
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