Genesys Purecloud Engineer

Tulsa, OK 74103

Posted: 08/27/2020 Employment Type: Contract Job Category: IT Job Number: 5954

Job Description


Genesys Purecloud Engineer

Description

  • Design and implement Genesys purecloud environment configuration, implementation and deployment to production.
  • Candidate is expected to work with their internal telecom, infra groups to support Purecloud implementation.

Job Responsibilities
  • Ensure Necessary technical help and support for Genesys Pure cloud implementation.
  • Candidate is expected to liaise with Business Users, call center groups for Pure cloud implementation and support.
  • Participate in business stakeholder meetings, orientation and ongoing training of new IT staff

Qualifications
  • 5+ Years of experience in Genesys Purecloud Resource with hands on experience in implementing Purecloud Implementation, Configuration and support.
  • Strong experience in Genesys solutions and its products & technology
  • Strong experience Cloud enablement of contact center solutions
  • Implementation and release management process.
  • Good communication skills and presentation skills.

Education
  • Associate degree in technology related field.
  • In lieu of degree, may consider additional directly-related experience.
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