Exchange/Active Directory Specialist

Tulsa, OK

Posted: 03/12/2019 Employment Type: Direct Hire Job Category: IT Job Number: 4934

Exchange/Active Directory Specialist

Job Summary

Perform problem management and configuration management related to IT infrastructure and support.

Essential Functions and Responsibilities
  • In-Depth knowledge of the following technologies:
    • Office 365.   Working knowledge of Exchange cloud migration and administration.
    • Exchange Server 2013-2016
    • Lync 2013
    • Microsoft Teams
    • Active Directory
    • ADFS
    • Certificate Services
    • Microsoft Windows Server Operating Systems (Version 2003 to 2019) and core services.
  • Analyze and document the architecture and configuration of application infrastructure.
  • Manage problems which escalate beyond the status of incident.  Coordinate the appropriate personnel to troubleshoot and resolve the problem.
  • Provide configuration and engineering for new technologies.
  • Working knowledge of TCP/IP, DNS, DHCP, LAN/WAN technologies, and Storage Area Network concepts and connectivity.
  • Lead the support and configuration activities for technologies where you have been designated a subject matter expert.
  • Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls.
  • Establish and validate full functionality of Disaster Recovery environment for critical business applications.
  • Makes recommendations for enhancing IT processes including Auditing, Workflows and Structure
  • Assists with policies and procedures as they relate to Information Technology
  • Takes initiative to provide IT Team oversight involving high level information technology updates, recommendations, best practices, assessments and risk analysis
  • Plans, coordinates, evaluates and implements key enterprise systems – hardware and software
  • Collaborate with other IT personnel on technology and support issues.
  • Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure.
  • Regular and reliable attendance is required in performance of job.
  • Employee may be required to perform additional duties as assigned.
  • Member of On Call Rotation for technical support

Education and Experience

Bachelor’ s degree in computer sciences or an equivalent combination of formal education and job-related experience.
  • Demonstrated understanding of current data networking and/or server technologies. 
  • Experience in the support and function of:
    • Infrastructure hardware configuration
    • IP networking
    • Windows Server and/or Unix operating systems
    • Shared storage technologies
    • Virtualization technologies
    • Event monitoring, logging and data collection techniques
  • Demonstrated ability to mentor influence and facilitate discussions across a wide range of teams and technologies.
  • Application of arithmetic and computer math.
  • Training and experience relative to:
    • Operating systems software
    • Computer hardware
    • Networking
    • Communications
    • Security administration
    • Data base administration
  • Demonstrated ability to identify, research, and analyze systems software problems and perform systems evaluations.
  • Demonstrated ability to review and interpret manuals, journals, computer display screens, computer printouts, error logs, and correspondence.
  • Demonstrated ability to research, prepare, and compose systems operating procedures and documentation, reports, and correspondence.
  • Demonstrated ability to interact, advise, guide, train, and communicate effectively.
  • Demonstrated ability to read and write fluently in English.
  • Ability to communicate and/or exchange information; conduct oral presentations.
  • Experienced interacting with external customers and vendors relationships.

Certification and Licensing
  • Applicable driver’ s license required for travel to other company locations.

Physical Requirements
  • Mobility to travel in and around office surrounding and job sites outdoors.
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