Commercial Gas & Power Application Support Business Analyst

Houston, TX 77079

Posted: 10/30/2018 Employment Type: Contract Job Category: Business Analyst Job Number: 4687

Commercial Gas & Power Application Support Business Analyst


This Gas & Power Application Support Business Analyst will be part of a team of IT professionals supporting critical systems, reports, and data used by the Commercial business as well as many other groups across the corporation.  This role owns delivery of all IT services for the Commercial Gas & Power business in US and Canada. The team supports Gas & Power application systems used by Traders, Schedulers, Confirmation, Contracts, Pricing, Risk, Compliance, Credit, F&PA, Accounting and all levels of Management to manage over $23B of annual gas & power trading. This position will work in a team environment located on the trade floor responding to Commercial business needs. 

Responsibilities may include:
  • Provide front line production application support to the business focusing on Commercial applications
  • Support TriplePoint Commodity XL (front-to-back office trading support) and interfaces
  • Work with leadership to prioritize work and ensure services meet customer needs
  • Collaborate with the business to define business functional requirements for enhancements and develop (or coordinate development) to deliver the solution to the business
  • Analyzing data or system issues directly with SQL and relational databases
  • Providing on-call day-to-day application support for both in-house developed and vendor packages
  • Enhancing, troubleshooting, and supporting in-house developed Excel spreadsheets with VBA macros
  • Liaison between Commercial business and other IT leveraged services teams to provide functional and technical support as appropriate.
  • Liaison between Commercial and vendor to troubleshoot software issues and define software enhancements
  • Work with our architecture/infrastructure team to ensure effective performance of our application systems.
  • Responding to user data mining and data maintenance requests
  • Responding to internal and external audit requests
  • Participating on project teams to define business requirements and understand the business strategies to ensure proper alignment of IS solutions

  • Legally authorized to work in the United States
  • Bachelor’ s degree in MIS, Computer Science, Information Technology, Business, or other related discipline
  • 5+ years of IT related working experience
  • 3+ years of experience in Commercial application support
  • 1+ years of experience with SQL (in Oracle databases)
  • Basic knowledge of ETRM business processing
  • Basic Commercial business acumen
  • Proficient in Microsoft Office suite of products including Excel macros
  • Ability and willingness to provide day-to-day application support and after-hours call-out on a rotational basis

  • Experience with TriplePoint Commodity XL
  • Experience with C#, Java, and/or Crystal Reports a plus
  • Strong interpersonal skills
  • Strong analytical and problem-solving skills
  • Physical and financial decomposition knowledge
  • Effective verbal and written communication skills
  • Ability to initiate tasks including developing and executing small project plans
  • Process improvement experience
  • Management of change skills
  • Demonstrated leadership, communication and organizational skills
  • Analyzes issues and understands their business impact
  • Takes ownership of actions and follows through on commitments by courageously dealing with important problems, holding others accountable, and standing up for what is right
  • Delivers results through realistic planning to accomplish goals
  • Generates effective solutions based on available information and makes timely decisions that are safe and ethical 

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